Terms & Conditions

Tenerife Premium

Phone number : +34 663 107 359

E-mail address . info@tenerifepremium.com

Terms and conditions of sale for products sold on Tenerife Premium

Last update date 24/08/2022

Article 1 – Purpose

These conditions govern sales by Tenerife Premium of nights spent in short-term furnished apartments.

Article 2 – Prices

If you order from a country other than mainland France, you are the importer of the product(s) concerned. Exchange duties or other local or state taxes may be payable.

These rights and sums do not fall within the competence of Tenerife Premium. You will be responsible for all such costs, both in terms of declarations and payments to the relevant authorities and organizations in your country. We advise you to check with your local authorities.

All orders, whatever their origin, are payable in euros.

Tenerife Premium reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price list in force at the time the order is validated and subject to availability.

Products remain the property of the company Tenerife Premium including during the tenants’ stay.

Please note: as soon as the tenant takes possession of the premises (moves into the apartment), responsibility for any damage caused in the apartment is transferred to the tenant.

Article 3 – Orders

You can place your order here:

Describe the chosen method, for example :

On the Internet: Tenerife Premium

By telephone +34 663 107 359

On www.airbnb.com, www.booking.com, www.housetrip.com, www.leboncoin.fr, www.homelidays.com, www.tripadvisor.com, and other short-term furnished apartment rental websites

Contractual information is presented in French and will be confirmed at the latest when your order is validated.

Tenerife Premium reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a problem of availability, or in the event of difficulty concerning the order received.

Article 4 – Validation of your order

All orders appearing on the website Tenerife Premium implies acceptance of these General Terms and Conditions. Any confirmation of an order implies your full acceptance of these terms and conditions of sale, without exception or reservation.

All the data provided and the recorded confirmation will constitute proof of the transaction.

You declare that you are fully aware of this.

Confirmation of the order will constitute signature and acceptance of the operations carried out.

A summary of your order information will be sent to you via your order confirmation e-mail address.

Article 5 – Payment

The fact of validating your order implies for you the obligation to pay the indicated price.

You can pay for your purchases by credit card on the website Tenerife Premium

Article 6 – Cancellation conditions

All reservations are final and non-refundable.

Article 7- Availability

Our products are offered as long as they are visible on the site. Tenerife Premium

If a product is unavailable after you have placed your order, we will inform you by e-mail. Your order will either be automatically cancelled and no bank debit will be made, or we will offer to find you alternative accommodation for the duration of your stay.

Article 8 – Liability

The products offered comply with current French legislation.

Tenerife Premium cannot be held responsible for damage resulting from misuse of the product purchased.

Finally, the responsibility of Tenerife Premium cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, external intrusion or the presence of computer viruses.

Article 9 – Applicable law in the event of disputes

The language of this contract is French. These conditions of sale are governed by French law. In the event of a dispute, the French courts shall have exclusive jurisdiction.

Article 10 – Intellectual property

All site elements Tenerife Premium are and remain the exclusive intellectual property of Tenerife Premium

No one is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site, whether software, visual or audio. Any simple or hypertext link is strictly forbidden without the express written consent of Tenerife Premium.

Article 11 – Personal data

Tenerife Premium reserves the right to collect personal information about you. They are required to process your order and improve the services and information we send you.

It may also be transmitted to companies that contribute to this relationship, such as those in charge of executing services and orders for their management, execution, processing and payment.

This information and data is also stored for security purposes, in order to comply with legal and regulatory obligations.

In accordance with the French Data Protection Act of January 6, 1978, you have the right to access, rectify and object to personal information and data concerning you, directly on the website.

Article 12 – Archiving Evidence

Tenerife Premium will archive rental contracts and invoices issued on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the French Civil Code.

The computerized registers of Tenerife Premium will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.

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